info@grandsecurity.ca

: +1647-613-3006

Professionalism

Grand Security Guard maintains a professional manner, professional appearance, and exhibits a positive attitude. Site-specific knowledge, experience, and exceptional customer service are essential to the success of our guard services. Our experienced knowledgeable employees, technology, and understanding of each condominium, residents, and customizing each service to fit their needs and go beyond their expectation of guard service is outstanding professionalism of Grand Security.

Operating Procedure and Customer Service

Grand Security operations are overseeing and ensuring the guards on the property are safe as well as following standard operating procedures described in the site requirement and exhibiting excellent customer service. Guard maintains himself in a highly visible manner with a neat uniform, excellent communication and customer service skills. Ready to greet and help the clients at any time.

Team Work

To ensure optimal safety, Grand Security guards work as a team with other security personnel and not allow any personal differences to interfere with professional relationships. Each guard is able to rely on one another and the senior supervisor or dispatch center, especially in the event of an emergency.

Effective communication is critical to the safety of people and assets. Our Management, Operations and Security guard team effectively communicate with one another for safe and efficient implementation of security service.